Title: The Influence of Communication Climate and Communication Satisfaction on Knowledge Sharing Through Affective Commitment at Pt Pln (Persero) East Java Distribution Kediri Service Area and Network
Author: Sofia Suryariana
Item Type : Thesis (Thesis)
Affiliations: Master of Management Science Study Program, Faculty of Economics and Business, Universitas Airlangga , Surabaya, Indonesia
Publisher: Universitas Airlangga
Abstract
Knowledge sharing is the activity of sharing knowledge, experiences and ideas held by and between employees. Knowledge has become a necessity for companies and employees to achieve company goals. So, to increase employee knowledge sharing, high affective commitment is needed with employees involved in achieving company goals. To achieve employee affective commitment, communication climate and communication satisfaction are needed. The aim of this research is to analyze the influence of communication climate and communication satisfaction on knowledge sharing through affective commitment. The sample from this research was employees of PT. PLN (Persero) Kediri Area. Using the help of the smartpls 2 program, research results found that communication climate had a significant effect on knowledge sharing through affective commitment, while communication climate had no significant effect on knowledge sharing. Communication satisfaction has a significant effect on knowledge sharing without affective commitment. The R-square results show that affective commitment is influenced by communication climate and communication satisfaction by 19.4% while 80.6% is influenced by other variables. Knowledge sharing is influenced by communication climate, communication satisfaction and affective commitment by 34.4%, while 65.6% is influenced by other variables.
Keywords: communication climate, communication satisfaction, affective commitment, knowledge sharing
Sources : http://repository.unair.ac.id/39639/
