Title: THE ROLE OF PERCEIVED ORGANIZATIONAL SUPPORT AS A MODERATING VARIABLE ON THE INFLUENCE OF JOB SATISFACTION ON TURNOVER INTENTION OF NURSES AT "X" SURABAYA HOSPITAL

Author: LUH NYOMAN NURNITI

Item Type : Thesis (Thesis)

Affiliations: Master of Management Science Study Program, Faculty of Economics and Business, Universitas Airlangga , Surabaya, Indonesia

Publisher: Universitas Airlangga

 

Abstract

Perceived Organizational Support (POS) is a worker's belief about how much support the organization has for their work and job well-being. If employees have a good POS towards the company, it will give rise to positive emotions which will increase employee job satisfaction so that employees will have the desire to stay with the company. What is meant by job satisfaction in this research is the pleasant feeling that arises in employees because of the conformity of employee expectations with what is received from the organization in the form of compensation, working conditions, leadership and the work itself. The more satisfied employees are with their work due to the influence of improved organizational support, the impact will be on reducing employee turnover intention to a tolerable limit. Turnover intention is defined as the desire or tendency of an individual (employee) to leave his or her job and look for work in another organization. The aim of this research is to analyze the influence of nurses' job satisfaction on turnover intention at the "X" Suarabaya Hospital, as well as analyzing perceived Organizational support as a moderator of the relationship between the influence of job satisfaction on the turnover intention of nurses at "X Surabaya Hospital. This research used a quantitative method, with a total of 147 respondents, which is the total number of nurses at "X Surabaya Hospital who have been appointed as permanent employees. The analytical method used is moderated regression analysis, and the results obtained from the analysis can be concluded that job satisfaction has a significant negative influence on turnover intention. Because the significance value of 0.000 is smaller than 0.05, while in the second hypothesis it can be concluded that perceived organizational support (POS) is able to strengthen the relationship between job satisfaction (JS) which has a significant negative influence on turnover intention (TI) because of the significance value of the variable the interaction of 0.014 is smaller than 0.05. From the results of the description of each variable, it is known that nurses at "X Surabaya Hospital" have an average variable value for POS (2.978) which means sufficient, job satisfaction (2.975), also sufficient and IT (3.21) also sufficient. This means that the nurses at "X Surabaya Hospital do not have a good POS for the organization, so this has an impact on unsatisfactory JS, which results in quite a large possibility of the nurses' intention to make turnover.

Keywords: perceived organizational support, job satisfaction, turnover intention

 

Sources: http://repository.unair.ac.id/38999/