Title: THE INFLUENCE OF LEADER-MEMBER EXCHANGE ON WORK ROLE PERFORMANCE THROUGH WORK ENGAGEMENT AT AIRLANGGA UNIVERSITY PRESS
Author: RENI KUSUMA WARDHANI
Item Type : Thesis (Thesis)
Affiliations: Master of Management Science Study Program, Faculty of Economics and Business, Universitas Airlangga , Surabaya, Indonesia
Publisher: Universitas Airlangga
Abstract
To create potential human resources, leaders need to stimulate employees to excel. Stimulating employees to excel means motivating employees to increase their attachment to work and their work role performance. The role of leadership is very much needed. Organizations need effective leadership that focuses not only on direction, vision, mission, and environment, but also on daily interactions between leaders and employees (or what is called leader-member exchange). This leader-member exchange can also influence the level of employee attachment to their work, or what is called work engagement. The hypothesis in this research is as follows: H1: Leader-member exchange influences work engagement at AUP H2: Leader-member exchange influences work role performance at AUP H3: Leader-member exchange influences work role performance through work engagement at AUP Research This method uses a quantitative approach with a survey method, through distributing questionnaires to research objects. The population in this study were secretaries, field coordinators, heads of fields, and executive staff at Airlangga University Press. The number of samples is the same as the population, namely 40 people. The results of this study are in accordance with the first and second hypotheses, but not in accordance with the third hypothesis.
Keywords: leader-member exchange, work engagement, work role performance
Sources: http://repository.unair.ac.id/87808/
