DIAGNOSIS OF CHANGES IN THE "ABC" PUBLIC ACCOUNTING FIRM USING THE BURKE LITWIN MODEL

Title: DIAGNOSIS OF CHANGES IN THE "ABC" PUBLIC ACCOUNTING FIRM USING THE BURKE LITWIN MODEL

Author: Muhammad Alwi

Item Type : Thesis (Thesis)

Affiliations: Master of Management Science Study Program, Faculty of Economics and Business, Universitas Airlangga , Surabaya, Indonesia

Publisher: Universitas Airlangga

Abstract

The ASEAN-China Free Trade Area (ACFTA), which will be implemented starting in 2015, places many demands on organizations in Indonesia to change to become more competitive. The free flow of goods and services between ASEAN countries and China without tariff and non-tariff barriers will force competition to become fiercer. Public Accounting Firm (KAP) "ABC" as a service provider in the financial sector will also be affected by this change, for this reason, KAP ABC continues to make changes to various aspects of the organization to be able to strengthen its position even when open competition is inaugurated. This research describes the change process that occurred at KAP ABC related to the changes made in preparing for ACFTA in 2015 with 12 key elements of change diagnosis from the Burke Litwin Model. These key elements are external environment, mission and strategy, leadership, organization culture, structure, management practices, systems (policies and procedures), work unit climate, task requirements and individual skills/abilities, motivation, individual needs and values, individual and organizational performance. This research uses qualitative research methods with an explanatory research type in the form of a holistic single case study at KAP ABC with data collection through interviews, observations and internal documents. This research concluded that changes had been made by KAP ABC long before ACFTA was implemented, by internalizing the organizational vision into organizational culture based on the organizational values ​​that were instilled. There has been much progress in the change efforts that have been made, but the organization has not yet measured the changes made, either individually or in the organization as a whole. This research concludes that factors that support change must continue to be maintained and factors that hinder change must continue to be anticipated so that change occurs effectively and efficiently.

Keywords: Organizational Change, Change Diagnosis, Burke Litwin Model.

Sources: http://repository.unair.ac.id/39042/