Course unit titles

Business Communications

Course unit code

SOK334

Type of course unit (compulsory, optional)

Compulsory

Level of course units (according to

EQF: first cycle Bachelor, second cycle Master)

The first cycle of the Bachelor of Degree Program

Year of study when the course unit is delivered

(if applicable)

2020 - 2021

Semester/trimester when the course unit is delivered

The 2nd Semester of Bachelor Study

Number of ECTS credits allocated

4.8 Credits

Name of lecturer(s)
  1. Sri Gunawan, DBA
  2. Dr. Masmira Kurniawati
  3. Dr. Nuri Herachwati
  4. Dr. Tri Siwi Agustina
  5. Dr. Fitri Ismiyanti
  6. Dr. Dien Mardhiyah
  7. IBG. Adi Permana, SE, M.Sc.
  8. Made Gitanadya Ayu Ariyani, SE, MSM.
  9. Ratri Amelia Aisyah, SM, MSM.
  10. Chorry Sulistyowati, SE, M.Sc.
  11. Raras Kirana Wandira, SE, MBA., MM.
  12. Mochammad Tantowi Syamsuddin, SE, MAB.
  13. John Hardi, ST, MSM.

Learning outcomes of the course unit

After completing this course, the students are expected to have the following competencies:

a. Emphasizing the importance of communication in organizations.

b. Identifying the latest developments, problems or important issues in business communication both in national and international scales.

c. Stating the concepts and functions of business communication

d. Preparing academic and business writing reports, business presentations, create job application letters and demonstrate job interviews

e. Emphasizing the importance of persuasive communication in business negotiation process.

Mode of delivery (face-to-face, distance learning)

Face-to-face and distance learning (using Great UNAIR platform)

Prerequisites and co-requisites (if applicable)

-

Course content
  1. Business Communication Learning discusses the Introduction to communication in organizations.
  2. Active listening and other forms of communication
  3. Communication Skills
  4. Communication challenges in the midst of the world's cultural diversity
  5. Business Presentations
  6. Business Presentation Simulation
  7. Academic Writing and Business Messages
  8. Writing job application letters and Job Interviews 
  9. Business Techniques: Persuasion and Business Negotiation Techniques.

Recommended or required

reading and other learning resources/tools
  1. Mary E. Guffey et al. 2006. Business Communication: Processes & Products. Jakarta: Four Salemba.
  2. Bovee, Courtland I, and Thill, John V, Business Communication Today, Prentice-Hall International Inc, 2008; Sixth Edition.

Planned learning activities and teaching methods

Lectures, Role Play, Group Discussions, Practices, Individual Assignments, Group Assignments, and Guest Lectures

Language of instructions

Indonesian

Assessment methods and criteria

Midterm exam 25%

Final Exam 25%

20% duty

Guest Lectures 10%

10% class activity

10% Quiz