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Implementation of a Human-Centered Design-Based Social Accountability Audit Model in Public Sector Organizations

Implementation of a Human-Centered Design-Based Social Accountability Audit Model in Public Sector Organizations

Title : Implementation of Human-Centered Design Based Social Responsibility Audit Model in Public Sector Organizations
Author(s) : Priyo Suprobo 
                   Faculty of Engineering, Widya Kartika University, Jl. Sutorejo Prima Utara II/No. 1, Surabaya 60113
                   Diana Suteja
                   Faculty of Engineering, Widya Kartika University, Jl. Sutorejo Prima Utara II/No. 1, Surabaya 60113
                   Soegeng Soetedjo
                   Postgraduate of Accounting Science, Faculty of Economics, Universitas Airlangga Surabaya, Jl. Airlangga No. 4-6, Surabaya 60286
                   Basuki
                   Postgraduate of Accounting Science, Faculty of Economics, Universitas Airlangga Surabaya, Jl. Airlangga No. 4-6, Surabaya 60286
DOI : https://doi.org/10.9744/jak.16.1.33-42

 

Abstract

Previous research has resulted in the Model of Audit for Social Accountability based on Human-Centered Design, which is hereafter referred to HCD. Thepresent study aims to obtain the alternative audit approaches that are more simple, effective, and suitable in connecting people with public sector organizations. Thus, the present study intends to test the model by implementing it in public sector organizations. The research approach is to test the implementation of the audit model in real terms in the field. Feedback on test implementation is conducted by the qualitative approach. Sampling was done by purposive sampling and the public sector organizations studied were CV. Aidrat & General Store of Pondok Pesantren Sunan Drajat Lamongan, Hospital RSAB Soerya Sidoarjo and the University of Widya Kartika Surabaya. These organizations were selected based on the type of public sector organizationcovering the business units under religious organizations, health organizations, and educational institutions. On the other side, they are also determined by the willingness to cooperate and the area represented. In the assessment, the results of the audit to the criteria of social responsibility and a legal formal institutional aspect in the preliminary survey show that the University of Widya Kartika and RSAB Soerya have good performance, whileCV. Aidrat has an acceptable performance. In terms of internal control, all of these organizations have an acceptable performance, while in terms of social responsibility programs, CV. Aidrat and RSAB Soerya have a good performance.

Keywords: Social audit, human-centered design, organization, public sector, model.

 

Source: https://jurnalakuntansi.petra.ac.id/index.php/aku/issue/view/3198