Title: Design of Employee Performance Assessment for System Implementation Section at PT AST Global Solusindo

Authors: Nurwitha Ayu Tri Hapsari 

Item Type: Thesis

Affiliations: Master of Science in Management Study Program, Faculty of Economics and Business, Universitas Airlangga , Surabaya, Indonesia

Publisher: Universitas Airlangga

Abstract

PT AST Global Solusindo is a company engaged in the sale of Property Solution Software Systems where in practice employee performance appraisals still use very simple and subjective performance appraisals, which are only based on employee daily behavior. In addition, employees also do not understand the standards and targets set by management because they are not written clearly, which ultimately causes employees to not receive appropriate feedback and appreciation for their performance so far. This study aims to create a design for individual performance appraisals in the system implementation division at PT AST Global Solusindo based on the work results (Result) and work behavior (Behavior) approach. This research is an exploratory study using a qualitative approach based on a case study. The types and sources of data used are company archive records and documentation, interview reports and direct observations to the company. The key informants used are directors and employees in the system implementation division. The results of this study are individual performance appraisals for employees in the system implementation division at PT AST Global Solusindo which include work results (Result) assessments, work behavior (Behavior) assessments and individual performance appraisal implementation strategies at PT AST Global Solusindo.

Keywords: performance management, job specification, results approach, behavioral approach.

Sources: http://repository.unair.ac.id/39586/