Title: The Influence of Organizational Justice on Employee Engagement Through Organizational Identification
Author: Amelia Yuhana Prativi
Item Type : Thesis (Thesis)
Affiliations: Master of Management Science Study Program, Faculty of Economics and Business, Universitas Airlangga , Surabaya, Indonesia
Publisher: Universitas Airlangga
Abstract
This study uses an object in one of the state-owned companies engaged in microfinance services, namely PT. Investment Management. In this case, of course, PT PNM Investment Management has a growth that is highly dependent on employee service to customers. Therefore, the company must continuously improve service to customers and be able to maintain and improve employee performance. This study aims to determine the effect of organizational justice on employee engagement through the mediation of organizational identification. This quantitative study is based on data collected using questionnaires distributed to 78 respondents of PT. Investment Management employees then analyzed using partial least squares. The results of the analysis using PLS found that organizational identification is able to mediate the effect of organizational justice (distributive justice, procedural justice, interactional justice) on employee engagement. This shows that employee commitment can be achieved by many factors and some of them are regarding the concept of justice applied by the company and organizational identification owned by employees, especially employees of PT. PT. PNM Investment Management.
Keywords: Organizational justice, Distributive justice, Procedural Justice, Interactional Justice, Employee engagement, Organizational identification, Employee.