Title: THE INFLUENCE OF MOTIVATION FACTORS ON THE WORK PERFORMANCE OF OPERATIONAL EMPLOYEES IN THE FORMAL SMALL INDUSTRY OF HAND-ROLLED KRETEK CIGARET (SKT) CIGARETTES IN MALANG CITY

Authors: Bambang Suryantoro

Item Type : Thesis (Thesis)

Affiliations: Master of Management Study Program, Faculty of Economics and Business, Universitas Airlangga , Surabaya, Indonesia

Publisher: Universitas Airlangga

Abstract

The purpose of this study was to determine the influence of motivational factors on the work performance of operational employees in small formal hand-rolled kretek cigarette (IKF SKT) cigarette companies. The research technique was carried out by conducting surveys, interviews, and filling out questionnaires to all IKF SKT cigarette companies in Malang City. The number of companies that existed at the time of the field research was 43 companies, consisting of 23 companies that were still active (14 Large IKF SKT and 9 Medium IKF SKT), 1 company was no longer a small industry, 1 company moved to Malang Regency, 1 company's address was not found, and 17 companies were not actively running their business. This study was conducted, first, to find the relationship between the independent variables of motivational factors, namely the variables of physiological needs, security needs, social needs, appreciation needs, and self-actualization needs to the dependent variable, namely work performance, second, to see the most dominant need factors of the five research variables, and third to see whether there were differences in work performance and work motivation between operational employees of Large IKF SKT and Medium IKF SKT. Data analysis was carried out using multiple linear regression followed by data processing using the microstat program. The results of the study at the alpha level of significance = 0.05 show that, first, together the five independent variables have a significant influence on the work performance of the company's operational employees as indicated by the multiple determination coefficient value of 0.9120 or 91.20 percent, second, that the physiological needs factor is the factor that has the largest value with a partial r² of 0.9091 or 90.91 percent, and third that the calculation results to see the differences in work performance and work motivation of operational employees between the Large SKT IKF and the Medium SKT IKF show that the work performance value is f count (3.024) < f table (4.3248) and work motivation is f count (3.927 < f table (4.3248). The conclusion is, first, that the five independent variables used in the study together have a contribution of 91.20 percent to the dependent variable of work performance, second, the physiological needs variable is the dominant variable as indicated by the partial r² value of 90.91 percent, and thirdly there is no difference in work performance and work motivation between operational employees of Large SKT IKF and Medium SKT IKF as shown in the calculated F for both work performance and work motivation which are still in the F table acceptance area.

Keywords: Cigarettes

Sources: http://repository.unair.ac.id/34923/