Title : Cyber Crime and the Future of Indonesian E-Commerce
Authors:
- Dicky Andriyanto
Department : Accounting
Opinion:
Cybercrime cases that hamper public activities have occurred again after the National Data Center (PDN) was attacked by hackers using ransomware.
Ransomware crime is a cyber crime in which the perpetrator/hacker demands money by controlling important data or temporarily blocking access to important files of a company or country.
This crime was experienced by cities in Texas, United States, in 2019, where they were threatened to give millions of dollars after ransomware dubbed Sodikinibi disrupted computer data systems in the area.
This isn't the first time cybercrime has occurred in Indonesia. A previous incident, known as the Bjorka case, involved a hacker who compromised a number of important data points in Indonesia in 2022.
The recent surge in data theft brings to mind a statement by University of Sheffield academic Clive Humby (2006), who once said, "Data is the new oil." This can be interpreted as meaning that data has value, like oil, which at that time was a highly prized commodity.
This statement ultimately became a fact that currently agency/company data is a commodity with high value and can be sold to parties who need it like oil commodities.
Data has become a very important asset for all countries and business entities in the world because it contains all vital information regarding state or company secrets, so its existence must be kept secret and secured as tightly as possible.
The impact of cybercrime tends to spread rapidly and hamper all forms of community activity that have relied on technology for most of their activities, for example, this can be observed in the digital-based economic aspect.
From an economic and business perspective, it's well-known that the majority of Indonesia's economy is currently powered by technology, better known as e-commerce. Furthermore, the MSME sector is the largest user of e-commerce, with 22 million users and a transaction value of IDR 476.3 trillion (Ministry of Cooperatives and SMEs, 2023).
Furthermore, a study by Google, Temasek, Bain and Company (2023) has projected that Indonesia's digital economy will continue to experience significant growth in 2025, valued at US$ 109 billion, and in 2030, valued at US$ 210 billion, indicating that Indonesia's digital-based economic and business climate has great potential and will become a new mainstay of state revenue.
This positive potential must be fully supported by the government to attract more investors to Indonesia, aware of the massive digitalization of its economy. Therefore, in addition to building the "Sky Toll Road" as planned by the government, improving data security must not be neglected, as data is highly vulnerable to hacking.
Building a digital climate does require significant costs. Alibaba, the world's leading digital business platform company, even plans to spend $1.2 billion to build a data center in Vietnam by 2030 to reach businesses and improve service quality.
The next question is how can marketplace development efforts, particularly in Indonesia, maintain data security amidst the current and future risks of data theft? No matter how sophisticated the technologies used, such as cloud computing, AI, big data, and others, they still present risks worth being aware of.
Conceptually, there are three ways to minimize cybercrime that could threaten the sustainability of e-commerce. The first step is for marketplace companies, as providers of digital market platforms/applications, to analyze security risks as a key pillar in building a data security system. Security analysis aims to assess the level of data security against the risk of theft.
Security Analysis Efforts Can Be Carried Out By System Security Testing To Protect Data Or Improve The System's Ability To Detect Ransomware And Other System Virus Variants. The Second Step Is Building Security Capabilities By Establishing Basic Security, Mitigating Protection Against Inherent/Inherent Risks (Example: suboptimal security system performance due to an outdated version) and external risks (example: hackers), as well as comprehensive data security improvements. Basic security to anticipate minor threats such as viruses that cause platform problems by backing up data regularly, tracking the location of the problem, and recovering as quickly as possible so as not to disrupt transaction activities.
Risk mitigation is achieved by designing a security system that identifies risks and reports them to system administrators for immediate action. The third step is risk management, which identifies risks that could threaten data security, allowing for prompt action based on the security system and improving data security through regular security system updates.
Data hacking has become a serious threat in the 4.0 era, so developing security systems is a necessity that marketplace managers must maximize to protect user data confidentiality. It's important to emphasize that increasingly sophisticated data security systems mean increasingly sophisticated hacking methods.
We must avoid a repeat of the incident that occurred at one of Indonesia's leading e-commerce platforms, Tokopedia, where 91 million users' data were allegedly leaked in 2020. This ultimately led to negative impacts such as distrust, discomfort, and reduced public interest in using technology for transactions.
Even investors interested in investing in marketplace companies will turn their attention to other platforms after assessing Indonesia's weak cybersecurity. Therefore, regular updates to data security systems must be continuously improved for the convenience of all stakeholders, including sellers and buyers.
Government involvement is needed to ensure the smooth and secure flow of business data, ensuring that economic flows, particularly among lower-middle-class businesses like MSMEs, which primarily use e-commerce, do not lose market share. We cannot rely solely on a single security system; we need to continuously innovate, monitor, and evaluate security systems to ensure the future of e-commerce in Indonesia.
For details : https://halojember.jawapos.com/opini/2214841739/kejahatan-cyber-dan-masa-depan-e-commerce-indoneisa-opini-dicky-andriyanto