THE INFLUENCE OF COMMUNITY DEVELOPMENT, RELATIONSHIP QUALITY, REPUTATION, FUNCTIONAL VALUE AND SATISFACTION ON INCREASING LOYALTY OF SMALL AND MEDIUM ENTERPRISES AS GUIDED PARTNERS IN BUMN BANK IN THE CITY OF SURABAYA
Title: THE EFFECT OF COMMUNITY DEVELOPMENT, RELATIONSHIP QUALITY, REPUTATION, FUNCTIONAL VALUE AND SATISFACTION ON INCREASING THE LOYALTY OF SMALL AND MEDIUM ENTERPRISES AS FOSTERED PARTNERS