Business Process Management Course unit titles Business Process Management Course unit code MNG305 Type of course unit (compulsory, optional) compulsory Level of course units (according to EQF: first cycle Bachelor, second cycle Master) The first cycle of Bachelor Bachelor Degree Program Year of study when the course unit is delivered (if applicable) 2020 - 2021 Semester/trimester when the course unit is delivered The 5th Semester of Bachelor Study Number of ECTS credits allocated 4.8 Credits Name of lecturer(s) Nurullaily Kartika, SE.,MBA Hermawanto, Drs.,MBA.,M.Sc Dien Mardhiyah, Dr.,SE.,M.Si Puspandam Katias, Drs.,MM Ratri Amelia Aisyah, SM.,MSM Learning outcomes of the course unit After completing Business Process Management course, the students are expected to gain the following competencies: Recognizing various weaknesses of organizational management by using a functional approach. Being accustomed to using a horizontal approach starting from realizing the benefits in order to successfully answer the weaknesses of functional organizations and to be able to explain, present, and develop business processesin the company. Designing horizontal organizations. Developing performance measurement systems. Improving performance through improving business processes. Explaining contemporary concepts Mode of delivery (face-to-face, distance learning) Face-to-face and distance learning (using Great UNAIR platform) Prerequisites and co-requisites (if applicable) - Course content Business Process Management Learning discusses about the followings: 1.Introduction 2.Organizational processes and managerial processes 3. Organizational processes and managerial processes (continued) 4.Antecedents of Business Process Management 5.Business Process Development Overview 6.Company business processes and performance measurement certification 7.Review, Contemporary Material (1): Overview Reengineering Corporation and Co-opetition 8.Contemporary material (2): Hypercompetition 9. Contemporary material (3): Hypercompetition (continued) 10.Contemporary material (4) 11.Contemporary material (5) 12. Recent issues in business process management Recommended or required reading and other learning resources/tools Garvin, DA (2002). General management: Process and action. New York, NY: McGraw-Hill. (GDA) Harrington, HJ, Esseling, EK, & Van Nimwegen, H. (1997). Business process improvement workbook: Documentation, analysis, design, and management of business process improvement. New York, NY: McGraw-Hill. (HEN) Andersen, B. (2001). Business Process improvement toolbox. New York, NY: McGraw Hill. (AB) Galbraith, JR (1995). Designing organizations. San Francisco, CA: Jossey-Bass Publishers. (GJR) Slack, N., & Lewis, M. (2002). Operations strategy. Harlow, England: Prentice Hall. (SL) Rummler, GA, & Brache, AP (1995) Improving performance. San Francisco, CA: Jossey-Bass Publisher. (RB) Brown, MG (2005). Baldridge award winning quality. New York, NY: Productivity Press. (BMG) D'Aveni, RA (1994). Hypercompetition. New York, NY: The Free Press. (VIRGIN) Planned learning activities and teaching methods Classical Lectures, Presentations, Discussions, Quizzes, and Assignments. Language of instructions Indonesian Assessment methods and criteria Midterm & Final Exams (50%), Presentation Papers (30%), Quizzes (10%) and Class activities (10%)