THE EFFECT OF PERSON JOB FIT ON TURNOVER INTENTION THROUGH JOB SATISFACTION ON MARKETING EMPLOYEES OF BANK X IN SURABAYA
Amount: THE EFFECT OF PERSON JOB FIT ON TURNOVER INTENTION THROUGH JOB SATISFACTION ON MARKETING EMPLOYEES OF BANK X IN SURABAYA
Authors: YUDHA SATRIA ARANDHA
Item Type: Thesis
Memberships: Master of Management Study Program, Faculty of Economics and Business Universitas Airlangga Surabaya, Indonesia
Publisher: Airlangga University
Abstract
Human resources are important company assets, because humans are dynamic resources and are always needed in the process of producing goods and services. The occurrence of turnover is something that is not desired by the company. Employee turnover is indeed a classic problem that has been faced by entrepreneurs since the industrial revolution era. Poor working conditions, wages that are too low, overtime working hours and the absence of social security are the main causes of turnover. The high turnover of employees in the marketing department at Bank X causes the need for evaluation of various factors that influence turnover intention. There are two variables that affect turnover intention, namely person job fit and job satisfaction. The purpose of this study is to explain the effect of person job fit on job satisfaction and turnover intention and the effect of job satisfaction on turnover intention. This research is a causal research that explains the causal relationship between the variables studied. The population in this study were 70 employees of the marketing department at Bank X, and the research sample was set at 60 samples. Based on outlier testing, it was identified that there were 5 employees with deviant answers so that further analysis involved 55 research respondents. The data analysis technique used is Partial Least Square (PLS). The findings in this study indicate that person job fit is proven to have an effect on job satisfaction but is not proven to have an effect on turnover intention. Job satisfaction is proven to have an effect on turnover intention, so how high employee job satisfaction determines the level of employee intention to leave work.
Keywords: Person Job Fit, Job Satisfaction, Turnover Intention
sources: http://repository.unair.ac.id/37099/
